One cup of coffee, eight AI agents — ordering, supply chain, and operations all orchestrated by an Agent core.
About this page
The NiMCoffee system is fully built and has passed 30+ end-to-end tests. www.nimcoffee.com is currently being prepared for launch — contact us for a sandbox account or a private-deployment plan.
What the agent takes off people's plates
The AI Agent is the business core, not an add-on. Function Calling + Agentic Workflow orchestrate every backend service; any operation can be completed by talking, with the GUI only assisting visualization.
A Director coordinates Analytics / Marketing / Content / Customer-Service plus Conversation-Coach / Knowledge-Curator / Search-Optimizer. Daily 23:00 feedback mining, 03:30 hallucination scan, weekly 23:30 rule decay — all AI-driven.
Local product cache + slim tool set + keyword fast paths. 30/30 scenarios passing, average 3,068 tokens per turn, 92% token reduction vs. pure-LLM routing.
Scene-scoped tool sets: general / ordering / support / knowledge / management / channel-bot. Tools are dynamically pruned by role and scene — store managers see 33, channel bots read-only 15.
Web (Nuxt SSR) + store mini-program (uni-app) + product mini-program + channel bots (WeChat OA / WeCom, AES-encrypted). The store mini-program has its own chat session and isolates manager vs. customer views.
Base pricing is owner-only; AI marketing can move within ±20%, single coupon ≤¥50, daily budget ≤¥300, auto-refund ≤¥30 × 5/day. All pricing paths share a single `pricing_guard` validator (13 pytest tests). One-click kill-switch disables AI rules instantly.
Quantified before / after
Subjects and capability matrix
Director
Coordinate / decide
Analytics
Trends / anomalies
Marketing
Pricing / coupons
Content
Posts / posters
Customer service
Tickets / refunds
Conversation Coach
Feedback → rules
Knowledge Curator
Knowledge gap scan
Search Optimizer
Synonyms / intent